If you walk down the hall of KD Academy, watch your step. A tyke might bolt from a room to hug the shins of the man who has come to pick him up. Such a scene unfolded recently as Myron McCant led an afternoon tour of the early learning center he owns and operates with […]
Julie Freijat
Julie Freijat is a Dow Jones reporting intern at Kansas City PBS. She is a masters student at the University of Missouri.
Posted inLocal Government
Inside KC’s 311 complaint hotline: More than 300,000 reports
A deep dive into the 311 program in Kansas City — including how the system operates and what might cause delays in case resolution — reveals the 311-related issues affecting residents. The analysis includes hundreds of thousands of 311 call center reports and interviews with people familiar with the system, the problems it addresses, or both.